Privacy Policy

Introduction

Coastal Carolina Tech LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including TimeFlow, CrowdFrame, Appointments, and Receptionist.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out intake forms or contact forms on our website
• Register for an account with any of our solutions
• Subscribe to our newsletter or marketing communications
• Request a demo or consultation
• Communicate with us via email, phone, or other channels

This information may include:

• Name and contact information (email address, phone number)
• Company or organization name
• Job title or role
• Business information relevant to our services
• Payment and billing information (processed securely)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website or source
• Operating system information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our services (e.g., payment processors, email services, hosting providers)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you interact with our website
• Improve our services based on usage patterns
• Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at privacy@coastalcarolinatech.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: